Shipping policy
Thank you for shopping with us. Please read our shipping policy below before placing your order.
Order Processing
- All orders are processed within 24 hours after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Major Cities: 2–4 Working Days
- Other Cities & Remote Areas: 3–7 Working Days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan.
- Please ensure someone is available to receive and pay for the order at the delivery address.
Order Confirmation
Our customer support team may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Attempts
If the courier is unable to deliver your parcel after multiple attempts, the order may be returned to us. You can contact our support team to arrange a new delivery.
Incorrect Address
Please make sure your shipping address and contact number are correct. We are not responsible for delays caused by incorrect or incomplete information.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 24 hours of receiving your parcel with clear photos for assistance.
Tracking Your Order
Once your order is dispatched, you will receive your tracking details via SMS or WhatsApp (where available).
Need Help?
If you have any questions regarding shipping or your order, feel free to contact our customer support team. We are always happy to assist you.